🚚 Shipping and Delivery Policy – Jeevasurabi Food Products
At Jeevasurabi Food Products, we take pride in delivering our products with care, efficiency, and reliability. This Shipping & Delivery Policy outlines how we process orders, manage logistics, and ensure your items reach you in good condition.
1. Shipping Coverage
We currently ship across India through trusted courier partners. Delivery to remote or restricted areas may be subject to availability or additional charges.
2. Order Processing
• Orders are typically processed within 2 to 4 business days from the date of confirmation.
• Processing times may vary during festivals, holidays, or promotional periods.
• You will receive a confirmation email or SMS once your order is packed and ready for dispatch.
3. Estimated Delivery Time
• Delivery timelines range from 5 to 10 business days, depending on your location and courier service.
• Delays caused by weather, transport strikes, or unforeseen circumstances are beyond our control, but we will keep you informed.
4. Shipping Charges
• Shipping fees are calculated based on the weight, destination, and delivery method selected.
• Any applicable charges will be clearly displayed at checkout before payment.
5. Tracking Your Order
• Once dispatched, you will receive a tracking link or reference number via email or SMS.
• You can monitor your shipment status directly through the courier’s tracking portal.
6. Delivery Attempts
• Couriers typically make two delivery attempts. If the package is undelivered due to unavailability,
incorrect address, or refusal, it may be returned to us.
• Re-delivery may incur additional charges.
7. Damaged or Missing Items
• If your package arrives damaged or incomplete, please notify us within 48 hours of delivery.
• We will investigate the issue and offer a suitable resolution based on our [Cancellation & Refund Policy].
8. Contact for Shipping Support
For any questions or concerns related to shipping and delivery, please reach out to:
📧 Email: jeevasurabi@gmail.com
đź“ž Phone: +91 9443608203